Technical Support Specialist
4 weeks ago
Job Title: 1st Line Technical Support
Job Summary:
We are seeking a highly skilled and motivated 1st Line Technical Support professional to join our team at Senitor Associates. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients, ensuring that their IT needs are met with the highest level of service.
Key Responsibilities:
* Provide technical support to clients via phone, email, and on-site visits
* Troubleshoot and resolve technical issues with hardware, software, and network systems
* Maintain accurate records of support requests and resolutions
* Collaborate with senior technical staff to resolve complex technical issues
* Stay up-to-date with the latest technology trends and advancements
Requirements:
* Level 3 IT qualification or equivalent
* Strong knowledge of Windows OS and Microsoft Office applications
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
* Competitive salary and benefits package
* Opportunities for career progression and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.
Apply now to take the first step in your career as a 1st Line Technical Support professional at Senitor Associates.
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