Operational Support Associate

1 day ago


Nuneaton, Warwickshire, United Kingdom Brook Street Full time

We are seeking an exceptional individual to join our team as an Operational Support Associate in Nuneaton. This part-time role offers a competitive salary of £23,400 (22.5 hours), reflecting the local cost of living.

Job Description
  • Provide top-notch customer service and business support to drive company growth and success.
  • Answer calls and emails professionally, ensuring all items are followed up promptly.
  • Liaise closely with site teams and management to guarantee accurate processing of quotations and purchase orders.
  • Produce project documentation and maintain the Service Management System up-to-date.

You will also be responsible for helping organize the engineering team, planning work schedules, and ensuring materials are on site at the required time. Additionally, you will produce reports for management, monitor customer calls, and allocate internal engineers to call-outs and maintenance visits.



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