Mortgage Support Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Leeds Building Society Full time
About the Role

We are seeking a skilled and empathetic individual to join our team as a Mortgage Support Specialist. As a key member of our Financial Services team, you will play a vital role in providing positive customer outcomes and building strong relationships with our customers.

Key Responsibilities
  • Listen to and understand customers' situations, providing tailored solutions to meet their needs.
  • Collate and process information to make informed recommendations to customers.
  • Develop and maintain strong relationships with customers, ensuring their financial well-being.
  • Work collaboratively with colleagues to achieve team goals and objectives.
What We Offer

We are committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a Mortgage Support Specialist, you will enjoy:

  • A competitive rewards package, including a matched pension scheme and colleague bonus.
  • 26 days' holiday pro rata, plus bank holidays and a holiday purchase scheme.
  • Colleague Mortgage Scheme, with capped contributions and no fees.
  • Development opportunities and two volunteering days per year.
About Us

Leeds Building Society is a community-focused organization, dedicated to providing excellent customer service and supporting the growth and development of our colleagues. We are proud to have received a three-star Best Companies accreditation in 2022, recognizing our 'world-class' levels of engagement.



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