Customer Care Specialist
3 weeks ago
We are part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support various sectors including defence, government, and energy. Our goal is to deliver excellent customer service at all levels.
About the JobThis role is perfect for someone who is looking to start their career in hospitality or customer care. The successful candidate will be responsible for maintaining high standards of cleanliness and customer care. The estimated salary for this role is £20,000 - £25,000 per annum.
Key Responsibilities:- Maintaining high standards of cleanliness and customer care.
- Supporting housekeeping, restaurant, and banqueting staff with room setup and furniture movement.
- Handling reception duties such as booking theatre tickets and making restaurant reservations.
- Responding to customer requests where necessary.
- Running errands.
- Ensuring customer safety by placing and removing signage indicating wet floors or paints.
- Adaptable and able to handle changing priorities.
- Excellent communication skills and ability to build relationships.
- Experience delivering high quality customer care.
- Taking initiative and making decisions that benefit customers.
- Able to work under pressure.
- Exceptional timekeeping and reliability.
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