Senior Account Handler
3 days ago
We are seeking a highly skilled Senior Account Handler to join our team at Howden Insurance Brokers Ltd. As a Senior Account Handler, you will be responsible for delivering an exceptional level of service to our corporate clients, ensuring their needs are met through suitable cover and pricing.
Key Responsibilities:- Assist in achieving Group/Division client retention targets by providing an excellent level of service.
- Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary, and action meeting points (if applicable).
- Undertake market exercises to establish the most competitive terms available.
- Obtain renewal terms and present to client.
- Issue renewal documentation in line with contract certainty.
- Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
- Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
- Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
- Produce accurate and professional documentation at all times using relevant Howden templates.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
- Actively cross-sell products from other Divisions.
- Liaise with and assist other branches and Group Resources as necessary.
- Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
- Minimum of 5 years commercial insurance experience.
- Acturis knowledge.
We offer a career that you define, with a focus on diversity and inclusion. Our values include being brave enough to try something new, supporting each other in everyday moments and bigger challenges, and making a positive difference at work and beyond.
We are committed to providing reasonable accommodations to ensure that our positions align well with your needs. If you're excited about this role but have some doubts, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
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Birmingham, Birmingham, United Kingdom Howden Insurance Brokers Ltd Full time{"Overview": "Senior Account HandlerWe are seeking a highly skilled Senior Account Handler to join our team at Howden Insurance Brokers Ltd. As a key member of our Corporate & Commercial division, you will be responsible for delivering an exceptional service to our corporate clients, ensuring their needs are met through suitable cover and pricing.", "Key...
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Birmingham, Birmingham, United Kingdom Howden Insurance Brokers Ltd Full time{"Overview": "Senior Account HandlerWe are seeking a highly skilled Senior Account Handler to join our team at Howden Insurance Brokers Ltd. As a key member of our Corporate & Commercial division, you will be responsible for delivering an exceptional service to our corporate clients, ensuring their needs are met through suitable cover and pricing.", "Key...
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Birmingham, Birmingham, United Kingdom Lawes Consulting Group Full time{"title": "Senior Commercial Account Handler", "description": "Job SummaryWe are seeking a highly motivated and experienced Senior Commercial Account Handler to join our team at Lawes Consulting Group. As a key member of our sales team, you will be responsible for managing new and existing client accounts, driving business growth, and delivering exceptional...
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Birmingham, Birmingham, United Kingdom Lawes Consulting Group Full time{"title": "Senior Commercial Account Handler", "description": "Job SummaryWe are seeking a highly motivated and experienced Senior Commercial Account Handler to join our team at Lawes Consulting Group. As a key member of our commercial insurance team, you will be responsible for managing new and existing client accounts, providing exceptional service...
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Birmingham, Birmingham, United Kingdom Lawes Consulting Group Full time{"title": "Senior Commercial Account Handler", "description": "Job SummaryWe are seeking a highly motivated and experienced Senior Commercial Account Handler to join our team at Lawes Consulting Group. As a key member of our commercial insurance team, you will be responsible for managing new and existing client accounts, providing exceptional service...
