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Medical Secretary Role

1 month ago

London, Greater London, United Kingdom The London Clinic Full time

We are seeking a highly skilled Medical Secretary to provide administrative support to our Consultants at The London Clinic. The successful candidate will be responsible for coordinating the administrative needs of our Consultants, providing day-to-day operational support for clinics, and acting as a flexible administrative resource to support patients and Consultants.

Key Responsibilities:

  • Provide first point of contact for patients, relatives, GPs, Clinic staff, and other professional bodies for written and telephone enquiries.
  • Provide Consultants with a comprehensive range of administrative services, including maintaining patient notes, patient details, referral letters, and information.
  • Support clinicians with queries on The London Clinic's policies and procedures, systems, and administration.
  • Action all Consultants' correspondence appropriately, in a timely manner, and respond accordingly.

Requirements:

  • Previous healthcare industry administrative background with knowledge of doctor's practice, ideally private practice.
  • Strong sense of patient focus and delivering exceptional customer service in a hospital setting.
  • Basic secretarial and strong PA skills in a fast-paced environment.
  • Experience of handling a diverse workload in both a busy administrative and clinical setting.

About The London Clinic:

The London Clinic is a leading private hospital with a charitable status, committed to providing expert, individualized treatment and care to our patients. We are proud of our diverse workforce and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.