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Deputy Store Manager

1 month ago

Reading, Reading, United Kingdom Lidl Full time
About the Role

We're looking for a talented and motivated individual to join our team as a Deputy Store Manager. As a key member of our store leadership team, you'll play a vital role in driving sales growth, improving customer satisfaction, and developing your skills and expertise.

Key Responsibilities
  • Manage the store in the absence of the Store Manager, ensuring seamless day-to-day operations and maintaining high standards of customer service.
  • Lead and inspire the store team to achieve their full potential, providing coaching, guidance, and support to help them grow and develop.
  • Monitor and manage store performance, identifying areas for improvement and implementing initiatives to drive sales growth and customer satisfaction.
  • Develop and maintain strong relationships with customers, colleagues, and suppliers, ensuring a positive and supportive store environment.
  • Stay up-to-date with company policies, procedures, and initiatives, ensuring compliance and promoting a culture of excellence.
What You'll Need
  • Proven leadership and management experience in a retail environment, with a track record of success in driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and suppliers.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement effective solutions.
  • A passion for delivering exceptional customer service and a commitment to maintaining high standards of quality and excellence.
What We Offer
  • A competitive salary and benefits package, including a generous holiday allowance and pension scheme.
  • Ongoing training and development opportunities, to help you grow and develop your skills and expertise.
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work for a dynamic and forward-thinking company, with a strong commitment to innovation and excellence.