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  • Bicester, United Kingdom South Central Ambulance Service NHS Full time

    Job overview South Central Ambulance Service are looking to recruit a number of 111 Call operators to join our team that is based from our Bicester site in Oxfordshire. As a 111 call handler / operator, you will be responsible for answering calls from members of the public and providing them with an appropriate response for their healthcare needs. You...

Paramedic Advisor

2 months ago


Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full time
Job Overview

We are seeking a skilled and compassionate individual to join our team as a 111 Call Handler/Operator at South Central Ambulance Service NHS. As a key member of our emergency response team, you will be responsible for answering calls from members of the public and providing them with the necessary support and guidance.

Main Responsibilities
  • Answer and respond to incoming 111 calls in a calm and professional manner
  • Assess the needs of patients and implement the appropriate response, including dispatching an ambulance or providing basic advice
  • Work collaboratively with other team members to ensure seamless communication and effective patient care
Requirements
  • Good all-round education, including 2 GCSEs at grade 4 or above, or equivalent demonstrable experience
  • Customer service experience, preferably in a telephone or face-to-face role
  • Basic computer literacy and ability to use IT systems
  • Excellent communication and interpersonal skills
Benefits
  • Full training and support to ensure your success in the role
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Collaborative and supportive work environment
About Us

South Central Ambulance Service NHS is a leading provider of emergency and urgent care services in the UK. We are committed to delivering high-quality patient care and improving health outcomes in our communities.

How to Apply

If you are a motivated and compassionate individual who is passionate about delivering excellent patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a cover letter, to our online portal.