Chief IT Infrastructure Specialist

3 weeks ago


London, Greater London, United Kingdom Protection Group International Full time

About Protection Group International

We are a British company operating internationally, and we draw strength from the diversity of our people.

Our team speaks 25+ languages and comes from various backgrounds. We strive to make the recruitment process as accessible as possible.

The Role: Senior IT Engineer

This is an exciting opportunity for a seasoned Senior IT Engineer to join our team at Protection Group International. As a key member of our technical infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of our systems.

Key Responsibilities:

  • Provide technical support for server, network, storage, security, and endpoint technologies, resolving escalated issues.
  • Identify and resolve root causes, spot trends, and escalate issues to the Head of IT as necessary.
  • Evaluate new technologies and discuss their benefits with the team.
  • Able to participate with team members in robust technical discussions to decide on a course of action/product/approach/etc.
  • Strong communication skills with the ability to build rapport with users at all levels, collaborate in a team setting, and also work independently.
  • Rational, logical, and scientific approach to problem-solving, backed by your experience.
  • Proven ability to multi-task, prioritise under pressure, and stay updated with the latest technologies and best practices.

Requirements:

  • Solid experience with Windows 10/11, Windows Server, Hyper-V, Microsoft 365, Microsoft Intune, Active Directory, Entra ID, IP networking, firewalls, and general IT infrastructure.
  • Solid PowerShell scripting, group policy, and other Microsoft on-prem technologies.
  • Ability to travel to our Bristol office and Newport Datacentre within 30 minutes, and to London office as necessary.

What You'll Bring:

  • At least 5 years of experience in IT engineering or a related field.
  • Demonstrated expertise in IT infrastructure management, including server, network, and storage technologies.
  • Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.

Salary:

We offer a competitive salary of £80,000 per annum, commensurate with experience.

Location:

Bristol BS32, UK (with occasional travel to London EC1V and Newport)



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