Fintech Solutions Expert

2 weeks ago

London, Greater London, United Kingdom Soldo Full time
About the Role

As a Solutions Specialist at Soldo, you will play a pivotal part in bridging the gap between our cutting-edge technology and our clients' business needs. You will collaborate closely with Sales, Product Development, and Customer Success teams to deliver tailored solutions that address clients' unique requirements and maximise the value of our platform.

Key Responsibilities:
• Conduct discovery sessions to understand clients' business objectives, challenges, and technical requirements.
• Conduct product demonstrations and proof-of-concept exercises to showcase the capabilities of our platform and illustrate how it can address clients' specific use cases.
• Design comprehensive solutions that align with clients' strategic goals, utilising your deep understanding of our SaaS platform and knowledge of financial industry best practices.
• Provide technical guidance and support throughout the sales cycle, addressing clients' questions and concerns related to system architecture, integrations, security, and scalability.
• Collaborate with cross-functional teams to gather and document detailed requirements, ensuring clear communication and alignment between client expectations and solution capabilities.
• Work closely with product development teams to advocate for client needs and influence product roadmap prioritisation, driving continuous innovation and enhancement of our offerings.
• Deliver training sessions and workshops to clients' teams, empowering them to effectively leverage our solution and maximise its value within their organisation.

Requirements:
• Bachelor's degree in Computer Science, Finance, Business, or related field;
• 5+ years of experience in a techno-functional role within the fintech industry, preferably in a customer-facing role in a SaaS software company;
• Deep understanding of fintech concepts, products, and regulatory requirements, with experience working in banking, payments, or credit/debit cards;
• Proven track record of successfully delivering complex software solutions to enterprise clients, from requirements gathering through implementation and support;
• Proficiency in cloud-based technologies, APIs, databases, and integration frameworks;
• Experience with coding technologies like JavaScript/Ruby/Python, SQL;
• Experience with MS Office, Confluence, Jira (including epics, stories, and sprints);
• Excellent communication skills, with the ability to effectively translate technical concepts to non-technical stakeholders and vice versa;
• Exceptional problem-solving skills and a customer-centric mindset, with a passion for driving client success and satisfaction;

What We Offer:
• Competitive salary;
• Private healthcare – for you and your family;
• Pension scheme;
• Genuine career development opportunities (we love to see you succeed) - including your own annual £500 career development budget;
• Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme;
• Flexible working options including working from home, our Marylebone office and access to any WeWork office space;
• 60 days' work anywhere – even outside the UK if you want;
• 25 days' off a year, plus public holidays. Plus extra days off on Christmas Eve, New Year's Eve and on your Birthday;
• Up to 2 volunteering days per year;
• Your own personal company Soldo card;
• Employee Assistance Programme;
• Tax efficient bike to work scheme

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