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Operations Team Lead

2 months ago

Bournemouth, Bournemouth, United Kingdom Nationwide Building Society Full time

About the Role:

Nationwide Building Society is seeking a highly skilled and experienced Operations Team Lead to join our team. As a key member of our Operations team, you will be responsible for training, coaching, and developing team members to ensure they have the skills and knowledge required to perform their roles effectively.

Key Responsibilities:

  • Develop and implement training programs to enhance team members' skills and knowledge
  • Coach and mentor team members to improve their performance and achieve business objectives
  • Collaborate with other teams to ensure seamless execution of business processes
  • Monitor and report on team performance, identifying areas for improvement and implementing corrective actions
  • Provide guidance and support to team members to ensure they have the resources and tools needed to succeed

Requirements:

  • Proven experience in a leadership or management role, preferably in a financial services or mortgage industry
  • Strong knowledge of business processes and operations management
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams
  • Ability to analyze data and identify areas for improvement
  • Strong problem-solving and decision-making skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment
  • Access to training and development programs to enhance your skills and knowledge