Head of Operational Excellence

5 days ago

London, Greater London, United Kingdom Black Unity BIke Ride Full time

ROLE SUMMARY

The Head of Operational Excellence will be responsible for developing and implementing operational strategies to enhance efficiency and effectiveness across all projects.

Key Responsibilities

  • Develop and implement operational strategies to enhance efficiency and effectiveness across all projects.
  • Manage project timelines, budgets, and resources while ensuring adherence to organisational goals.
  • Build and maintain relationships with community partners, sponsors, and stakeholders to enhance the visibility and impact of our initiatives.
  • Monitor and evaluate project outcomes, providing regular reports and insights to the leadership team.
  • Drive operational best practices, identifying opportunities for improvement and innovation across all functions.
  • Cultivate a motivated and high-performing team, providing guidance, support, and professional development opportunities.
  • Manage the BUBR content management system.
  • Identify funding opportunities that support the long-term sustainability of BUBR.
  • Create and maintain a staff/volunteer operations handbook that encapsulates the BUBR culture and way of working.

Requirements

  • Proven experience in operations management, project management, or a similar role, preferably in a third-sector or community-focused organisation.
  • Exceptional organisational and interpersonal skills, with the ability to build collaborative relationships.
  • An energised individual with sincere belief in and passion for the BUBR vision.
  • Excellent communication skills, both written and verbal, with a passion for advocating for community and social impact.
  • Proficiency in project management software and tools.
  • Ability to work flexible hours within a start-up context including (but rarely) evenings and weekends.
  • Ability to be solutions focused, identify risks and resolve at the earliest opportunity.
  • Ability to motivate, empower and successfully engage volunteers.
  • Ability to confidently manage own work performance autonomously.
  • Ability to work under pressure in lead up to events.

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