Commercial Claims Specialist
2 days ago
This is an exceptional opportunity for a skilled individual with a strong background in customer service to make a meaningful impact on people's lives and deliver exceptional service to our diverse clientele within the Commercial Division.
We're looking for someone with a strong customer service or technician background, eager to advance their career and handle more intricate or high-value commercial claims, with potential progression into an adjusting role.
As a Commercial Claims Handler, you'll play a pivotal role in managing direct cases, collaborating closely with commercial adjusters, and making well-informed decisions for each claim.
You'll support your colleagues by exchanging insights, gathering evidence, and liaising with external parties to ensure comprehensive case documentation from initiation to resolution or repudiation.
Our team members benefit from flexible working arrangements, striking a healthy balance between office and home environments. Our offices offer vibrant and collaborative spaces, conducive to productive teamwork and interaction.
Key Qualifications and Traits:
- Prior experience in handling household and commercial property damage insurance claims is advantageous.
- Strong customer service skills, with the ability to empathize with customers and make decisions based on factual evidence.
- Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
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