Customer Delivery Driver

2 weeks ago


Nottingham, Nottingham, United Kingdom Tesco Full time

About the Role

As a Customer Delivery Driver at Tesco, you will be the face of our company, delivering exceptional customer service to our valued customers. Your role will involve delivering customer shopping trips, ensuring that every interaction is positive and memorable.

Your Responsibilities

  • Deliver customer shopping trips in a timely and efficient manner.
  • Provide excellent customer service, responding to customer queries and resolving any issues promptly.
  • Ensure that the van and trays are clean and organized, maintaining a high level of professionalism at all times.
  • Load the van as required, checking the van for roadworthiness before each delivery.
  • Engage with customers, building relationships and providing a warm and welcoming experience.
  • Act quickly to respond to changing customer needs, embracing change and adapting to new situations.
  • Share ideas with your Manager and colleagues on how to improve customer service and overall store experience.

What You Need

  • A valid UK/EU/EEA driving license (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A positive and flexible attitude, with a willingness to adapt to changing situations.
  • The ability to work independently, with minimal supervision, and as part of a team.

What's in it for You

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.


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