Insurance Service Coordinator

2 weeks ago


Halesowen, Dudley, United Kingdom Janco Recruitment Full time

Job Summary: We are seeking a skilled Insurance Account Handler to join our team at Janco Recruitment.

About the Role: As an Insurance Account Handler, you will be responsible for communicating with customers on a daily basis via telephone and email, providing them with relevant product information, and ensuring customer retention by delivering a quality service.

Key Responsibilities:

  • Communicating with customers via telephone and email
  • Providing customers with relevant product information
  • Ensuring customer retention through quality service
  • Liaising with Insurers to obtain new and re-broke existing quotations
  • Dealing with renewals and mid-term adjustments
  • Processing new business
  • Keeping systems and software up to date and accurate

Requirements:

  • Previous experience in Insurance handling, ideally within Commercial or Motor Trade Insurance
  • Computer literacy
  • Excellent telephone manner
  • Ability to build and maintain customer relationships
  • New Business Sales advantageous
  • Acturis or Open GI experience or similar software
  • Attention to detail and accuracy

About Janco Recruitment: We are a leading recruitment agency specializing in Insurance recruitment. We work closely with our clients to provide them with the best candidates for their roles.



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