Service Delivery Fire and Security Expert

1 day ago


Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time
Job Role

We are seeking an experienced Service Engineer Manager to join our team at Jackson Fire & Security. The successful candidate will be responsible for managing a team of field engineers and providing exceptional customer service.

Responsibilities:

  • Developing strong relationships with customers, focusing on customer service, retention, and growth
  • Managing, motivating, and supporting field engineers directly
  • Distribution and allocation of work, ensuring completion within agreed timescales
  • Monitoring and reporting weekly on key deliverables and KPIs in line with our NSI and BAFE accreditations and business targets
  • Resolving all customer queries promptly, ensuring delivery of the highest standards of service
  • Monitoring materials and equipment, ensuring stock levels are correct
  • Managing fleet ensuring adherence to standards and maintenance schedule
  • Liaising with suppliers to ensure best price practice and stock availability

Requirements:

  • Proven experience of hands-on direct management of a team of Engineers or similar on a day-to-day basis ideally gained within the fire protection or security industry
  • Highly driven and motivated with the ability to multi-task daily
  • Attention to detail is a key part element of this role
  • People management and motivation of the lone working engineers
  • Strong commercial acumen
  • Clear, effective, and influential communication skills at all levels
  • Must be IT literate with knowledge of Microsoft and experience of using CRM systems
  • Must have a Full UK driving licence

Salary and Benefits:

  • Up to £45,000 per annum basic salary depending on experience
  • Performance-related bonus
  • 25 days annual leave plus Bank Holidays
  • Additional day off for your birthday
  • Continuous ongoing training opportunities
  • Private medical insurance
  • Opportunities to progress within the organisation
  • Company pension
  • Laptop, mobile phone, and uniform
  • Regular team building days/nights out
  • Quarterly recognition awards for outstanding performance
  • Christmas Bonus


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    Fire and Security Leadership OpportunityWe are seeking a dynamic and experienced leader to join our team as a Senior Engineer for Fire and Security Solutions. The ideal candidate will have a strong background in fire and security engineering, with excellent leadership and communication skills.Key Responsibilities:Lead a team of engineers to deliver fire and...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    Job Description">Our Commercial Fire Protection and Security Services Manager will lead our sales and marketing efforts to drive business growth and increase revenue. This is an exciting opportunity to join a rapidly expanding company that offers constant demand for its fire and security solutions across the UK.About the Role">You will work closely with our...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    About the RoleWe are seeking a highly skilled Senior Engineer to manage our Fire and Security operations. The successful candidate will have extensive experience in fire and security solutions, with a proven track record of delivering high-quality services.Key Responsibilities:Manage a team of engineers to deliver fire and security services across the...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    Job OverviewJackson Fire & Security is a rapidly expanding company that offers fire and security solutions across the UK. The successful candidate will be responsible for managing a team of field engineers and providing exceptional customer service.The ideal candidate will have experience in hands-on direct management, strong commercial acumen, and effective...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    About the Role">As a Senior Fire Safety and Security Manager at Jackson Fire & Security, you will be responsible for leading our fire systems maintenance and management team. This is an exciting opportunity to join a rapidly expanding company that offers constant demand for its fire and security solutions across the UK.About You">We are looking for an...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time £45,000

    At Jackson Fire & Security, we are seeking an experienced Service Engineer Manager to lead our team of field-based Fire & Security Engineers. As a key member of our operations team, you will be responsible for managing and motivating your team to ensure exceptional customer service, retention, and growth.The ideal candidate will have a proven track record in...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    Job OverviewJackson Fire & Security is a rapidly expanding company in the UK, offering fire and security solutions to various sectors. We are seeking a highly organized and proactive Service Engineer Manager to lead our team of Fire & Security Engineers.ResponsibilitiesAs the Service Engineer Manager, you will be responsible for developing strong...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time £45,000

    Jackson Fire & Security is a rapidly expanding company that offers a wide range of fire and security solutions across various sectors. We are seeking an experienced Service Engineer Manager to join our team in Mold, North Wales.Key Responsibilities:Manage a team of Fire & Security Engineers to ensure high-quality services are delivered to customersDevelop...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time £45,000

    We are seeking an experienced Service Engineer Manager to lead our team of field-based Fire & Security Engineers in Mold, North Wales. As the ideal candidate, you will have a strong background in managing teams and a passion for delivering exceptional customer service.About the Role:Lead and manage a team of lone working field-based Fire & Security...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    The Service Engineer Manager role at Jackson Fire & Security offers a unique opportunity to join a rapidly expanding company in the UK's fire and security industry. As a Service Engineer Manager, you will be responsible for leading a team of Fire & Security Engineers and delivering exceptional customer service. The ideal candidate will have a proven track...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    Job Summary">We are seeking a Fire Systems Maintenance and Management Lead to join our team at Jackson Fire & Security. As a key member of our operations team, you will be responsible for ensuring the effective maintenance and management of our fire systems across the UK.About the Role">You will work closely with our technical teams to ensure that all fire...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    About the RoleWe are seeking an accomplished Service Engineer Manager to lead our Fire & Security team in Mold, North Wales. This exciting opportunity offers a chance to grow your career and contribute to the company's success.As a seasoned professional, you will be responsible for overseeing the management of a team of engineers, developing customer...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    At Jackson Fire & Security, we are committed to providing exceptional fire and security solutions to our customers. As a Service Engineer Manager, you will play a crucial role in leading our team of Fire & Security Engineers and ensuring that our customers receive the highest level of service. The ideal candidate will have a proven track record of managing...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time

    Job DescriptionJackson Fire & Security is a rapidly expanding company offering fire and security solutions across various sectors, including education, social housing, property management, and retail.We are looking for an exceptional Service Engineer Manager to lead our team in Mold, North Wales. As a highly organized and proactive individual, you will...


  • Buckley, Flintshire, United Kingdom Jackson Fire & Security Full time £45,000

    At Jackson Fire & Security, we pride ourselves on providing high-quality fire and security solutions to our clients across the UK. We are seeking an experienced Service Engineer Manager to join our team in Mold, North Wales, to help drive our continued growth and success.About the Job:Responsible for leading and managing a team of Field-Based...


  • Buckley, Flintshire, United Kingdom Lien en Peet catering Full time

    About the RoleWe are looking for a seasoned Service Engineer Manager to oversee our fire and security solutions operations across the UK. As a key leader, you will develop strong relationships with customers, focusing on retention, growth, and delivering exceptional service.Your expertise in people management, motivation, and commercial acumen will be...

  • Delivery Specialist

    3 months ago


    Buckley, Flintshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Delivery Driver OpportunityWe are seeking a reliable and skilled Delivery Driver to join our logistics team in Buckley, United Kingdom. As a key member of our team, you will be responsible for ensuring timely and safe delivery of goods to customers, maintaining excellent service, and adhering to delivery schedules.Key Responsibilities:Drive and deliver goods...


  • Buckley, Flintshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Delivery ProfessionalWe are looking for an experienced Delivery Driver to join our logistics team in the United Kingdom.Key Responsibilities:Delivering goods safely and efficientlyLoading and unloading goods carefullyFollowing delivery schedules and routes accuratelyMaintaining vehicle in good conditionCommunicating effectively with...


  • Buckley, Flintshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Job SummaryWe are recruiting a skilled and customer-focused Customer Service Expert to join our retail team in the UK.This role involves delivering exceptional customer service, supporting the store's daily operations, and contributing to sales growth.Main TasksProvide customers with product knowledge and assistance.Manage cash registers and process...


  • Buckley, Flintshire, United Kingdom Lien en Peet catering Full time

    Key Job Summary:We are currently seeking a highly motivated Service Engineer Manager to join our team in Mold, North Wales. As a key member of our management team, you will be responsible for overseeing the daily activities of our field engineers, ensuring that they have the necessary tools and resources to deliver exceptional service to our customers.This...