Bakery Team Assistant
2 weeks ago
Exciting Opportunity for a Customer Service Assistant in our Food-To-Go Department
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant in our Food-To-Go Department. As a key member of our team, you will play a vital role in supporting our store management and creating a positive customer experience.
Key Responsibilities:
Customer Service:
- Prepare and serve food and beverages to customers, including cooking, baking, and food preparation.
- Greet customers in a friendly and welcoming manner, answering their questions and assisting them in finding products.
- Process customer purchases efficiently and accurately, maintaining a positive and friendly service.
- Upsell products to customers and promote multi-buy offers to maximize sales.
- Adhere to all food handling, safety, and sanitation standards when storing, preparing, and serving food.
Store Operations:
- Work in stock, check deliveries, stock shelves, and maintain a clean and organized sales floor.
- Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.
Requirements:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follow instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities in a retail environment and the skills to assist with adherence.
- Ability to contribute to delivering exceptional customer service and driving the business forward.
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