Bakery Team Assistant

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom AF Blakemore & Son Ltd Full time

Exciting Opportunity for a Customer Service Assistant in our Food-To-Go Department

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant in our Food-To-Go Department. As a key member of our team, you will play a vital role in supporting our store management and creating a positive customer experience.

Key Responsibilities:

Customer Service:

  • Prepare and serve food and beverages to customers, including cooking, baking, and food preparation.
  • Greet customers in a friendly and welcoming manner, answering their questions and assisting them in finding products.
  • Process customer purchases efficiently and accurately, maintaining a positive and friendly service.
  • Upsell products to customers and promote multi-buy offers to maximize sales.
  • Adhere to all food handling, safety, and sanitation standards when storing, preparing, and serving food.

Store Operations:

  • Work in stock, check deliveries, stock shelves, and maintain a clean and organized sales floor.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.

Requirements:

  • Previous experience in a similar role and/or industry is preferred.
  • Reliably follow instructions and procedures with excellent attention to detail.
  • Some understanding of legislative responsibilities in a retail environment and the skills to assist with adherence.
  • Ability to contribute to delivering exceptional customer service and driving the business forward.


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