Customer Support Specialist

3 days ago


Kingswood, South Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a skilled Customer Support Specialist to join our team at beBee Professionals in the UK. This full-time role comes with an estimated salary range of £25,000 - £35,000 per year, depending on qualifications.

Key Responsibilities

This role involves being the primary point of contact for customers, providing top-notch service, and resolving their inquiries effectively.

About the Job
  • As a Customer Support Specialist, you will handle various types of customer interactions, such as phone calls, emails, and chats.
  • You will need to be knowledgeable about our products and services to provide accurate information to customers.
  • Your responsibilities will also include escalating complex issues to senior team members when necessary.
Qualifications and Skills
  • Prior experience in a customer-facing role is beneficial.
  • Exceptional communication and problem-solving skills are vital for success in this position.
  • You should be able to multitask and manage multiple customer interactions simultaneously.
  • Proficiency in Microsoft Office and CRM systems is required.
  • Able to work flexible hours, including weekends, and collaborate with colleagues to achieve common goals.
Benefits Package
  • Competitive salary with performance-based bonuses.
  • Pension scheme and health insurance benefits.
  • Ongoing training and professional development opportunities.
  • A supportive work environment with opportunities for career advancement.
  • Flexible working options.

If you're passionate about delivering outstanding customer support, please submit your application for the Customer Support Specialist role in Kingswood.



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