IT Support Specialist

5 days ago


Cardiff, Cardiff, United Kingdom Church in Wales Full time
Job Title: IT Support Specialist

Estimated Salary: £32,268 - £36,509 per annum

This role involves analysing and addressing technical issues that require domain-level administration credentials to resolve. You will work in a Windows environment and the Office 365 platform, managing user creation, deletion and administration across all domains.

The post holder will be responsible for coordinating the procurement of access layer hardware and consumables, building new client workstations and installing software. You will also manage the production of change request forms for any required alterations to the core network.

Under the direction of the IT Helpdesk Team Leader, you will be responsible for the coordination, installation and management of all ICT-related items, save core infrastructure. This includes product sourcing, configuration, installation, and networking, including fixed and mobile telephones.

You will also be responsible for the application training of users and the appropriate recycling of redundant equipment.



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