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Store Team Member

2 months ago

Worcester, Worcestershire, United Kingdom JD Group Full time

Blacks - Store Colleague Part Time

We are a leading outdoor retailer, dedicated to making the outdoors accessible to everyone. Our mission is to provide high-quality products and exceptional customer service, ensuring that our customers have the right gear for their next adventure.

As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and creating a welcoming store environment. Your primary responsibility will be to engage with customers, provide product knowledge, and support sales efforts to drive business growth.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support sales efforts by maintaining a thorough knowledge of products, services, and promotions.
  • Contribute to a positive store environment by maintaining a clean and organized store, adhering to company policies and procedures.
  • Collaborate with colleagues to achieve sales targets and meet customer needs.
  • Participate in ongoing training and development to enhance product knowledge and sales skills.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong product knowledge and sales skills, with a passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Commitment to maintaining a high level of customer satisfaction and store standards.

What We Offer:

  • A competitive hourly rate and opportunities for career advancement.
  • A comprehensive training program, including product knowledge and sales skills development.
  • A fun and dynamic work environment, with a team-oriented culture.
  • A discount on JD Group products and services.
  • Ongoing support and feedback to help you succeed in your role.