Key Holder Assistant
5 days ago
About the Role
We are seeking a highly motivated and enthusiastic Key Holder to join our team at Yours Clothing. As a Key Holder, you will be responsible for providing exceptional customer service, managing store operations, and contributing to the success of our business.
Key Responsibilities
- Provide outstanding customer service, ensuring a positive shopping experience for all customers.
- Manage store operations, including opening and closing procedures, cash handling, and stock replenishment.
- Support the Store/Deputy Manager in maintaining a high level of customer service and store standards.
- Optimize sales and individual customer purchases, engaging customers through effective communication and product knowledge.
- Operate the till, handle financial transactions, and maintain accurate records.
- Replenish stock with our fantastic products and specialist brands, ensuring a visually appealing store environment.
- Assist with deliveries and stock handling, working efficiently to meet business needs.
- Undertake cleaning and housekeeping duties, maintaining a clean and safe store environment.
- Ensure compliance with all company procedures, including health and safety protocols.
- Take responsibility for personal development, actively seeking opportunities for improvement and growth.
What We Need From Our Team Members
- A warm, friendly, and engaging personality, with a passion for delivering exceptional customer service.
- High motivation and a desire to succeed, with a willingness to work hard and adapt to changing circumstances.
- A proven ability to work well within a team, using initiative and problem-solving skills to achieve goals.
- Ability to adapt to frequent change and a high-pressure environment, with a focus on delivering results.
- Experience in a customer service role, with face-to-face customer contact, is highly desirable.
- Experience in a retail environment, with a quality brand, is desirable but not essential.
- Knowledge and understanding of High Street fashion, with a passion for staying up-to-date with the latest trends.
What We Offer
As a Key Holder at Yours Clothing, you will benefit from:
- A competitive hourly rate of £11.83, regardless of age.
- A guaranteed minimum of 28.5 hours per week, with opportunities to work additional hours during peak trading periods.
- A fast-paced and dynamic work environment, with opportunities for growth and development.
- A supportive team, with a focus on delivering exceptional customer service and achieving business goals.
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