Automotive Service Advisor
2 months ago
We are seeking a skilled Service Advisor to join our team at Institute of the Motor Industry. limited. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dealership.
Key Responsibilities:
- Provide excellent customer service to our valued customers, ensuring their needs are met and exceeded.
- Work closely with our sales and service teams to ensure seamless communication and a high level of customer satisfaction.
- Assist with vehicle inspections and provide detailed reports to customers.
- Develop and maintain strong relationships with customers, building trust and loyalty.
- Stay up-to-date with industry developments and regulatory requirements to ensure compliance and best practices.
Requirements:
- Essential: Excellent communication skills, both written and verbal.
- Ability to work efficiently with the public and maintain a high level of professionalism.
- Basic computer skills and ability to learn new software.
- Flexibility to cover absences of similar role.
Desirable:
- Some mechanical knowledge and experience in the automotive industry.
- Word processing and spreadsheet skills.
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