Client Support Specialist

1 week ago


Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time

About the Role

We are seeking a skilled Customer Service Advisor to join our team in central Bristol. As a Customer Service Advisor, you will be responsible for providing support to our clients, answering their inquiries and resolving any issues that may arise.


Key Responsibilities

The key responsibilities of this role include:

  • Providing excellent customer service to our clients
  • Answering client inquiries via phone, email or in person
  • Resolving client issues and complaints
  • Working collaboratively with other teams to deliver high-quality service


Requirements

To succeed in this role, you will need to have:

  • A strong understanding of customer service principles
  • Excellent communication and interpersonal skills
  • Able to work well under pressure and meet deadlines
  • Basic knowledge of pension administration would be an advantage


What We Offer

We offer a competitive salary of £28,000 - £32,000 per annum, depending on experience. In addition, we offer a range of benefits, including a pension scheme with employer contributions, flexible working hours and annual leave, and opportunities for professional development and career progression.



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