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Mobile Service Representative

2 months ago


Exeter, Devon, United Kingdom Timpson Ltd Full time

About Timpson Ltd

Timpson Ltd is a leading service-based retail company that offers a wide range of services to its customers. We are committed to providing excellent customer service and are looking for talented individuals to join our team.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Mobile Service Representative. As a Mobile Service Representative, you will be responsible for providing exceptional customer service and delivering high-quality services to our customers.

Key Responsibilities

  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Deliver high-quality services to customers, including key cutting, watch and mobile phone repairs, engraving, shoe repairs, photo processing, and dry cleaning.
  • Work independently and as part of a team to achieve sales and customer service targets.
  • Maintain a high level of product knowledge and stay up-to-date with new services and products.
  • Contribute to the overall success of the team by sharing knowledge and best practices.

Requirements

  • Previous experience in a customer-facing role is essential.
  • Excellent communication and interpersonal skills are required.
  • A driving license and own transport are necessary for this role.
  • Ability to work a flexible schedule, including weekends and overtime.

What We Offer

  • A competitive salary and uncapped bonus scheme.
  • Excellent training and development opportunities.
  • A fun and supportive work environment.
  • Opportunities for career progression and professional growth.

Why Join Us

Timpson Ltd is a dynamic and innovative company that offers a wide range of services to its customers. We are committed to providing excellent customer service and are looking for talented individuals to join our team. As a Mobile Service Representative, you will have the opportunity to work with a variety of customers and deliver high-quality services that meet their needs.