Quality Assurance Manager
1 week ago
At Novanta, we're driving innovation in technology products that transform healthcare and advanced manufacturing. Our goal is to improve productivity, enhance lives, and redefine what's possible. As a Quality Assurance Manager, you'll play a key role in developing a global vision for our Laser Quantum Quality System, focusing on customers, continuous improvement, growth, and profitability.
Key Responsibilities:
- Represent Laser Quantum in addressing key customer quality issues, ensuring effective communication and complete problem resolution.
- Develop and implement a quality organization structure that supports strategic initiatives, organic and inorganic growth.
- Ensure procedures for process control, process improvement, test, and inspection exist and are followed.
- Train and manage root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements.
- Establish collection and analysis systems of statistical data to predict trends that will affect product quality improvement.
- Lead the Supplier Management Program as Chair of the Supplier Management Board, ensuring advancement of supply chain quality.
- Oversee calibration and testing programs.
- Ensure internal and external quality audits are performed professionally, with necessary follow-up actions completed on time.
- Educate and train employees on their impact on the quality management system.
- Interact with customers to identify quality improvement opportunities and establish feedback with manufacturing and development colleagues.
- Drive metrics for monitoring system effectiveness and enable managers to make sound product quality decisions.
Requirements:
- Bachelor's degree in mechanical engineering, electrical engineering, or manufacturing engineering required. Master's degree preferred.
- Proven experience in QA system implementation and management, with Quality or Operations Management experience in a medium-size manufacturing environment preferred.
Travel Requirements:
- UK and international business travel as required by the role.
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