Customer Service Representative
4 weeks ago
The Customer Service Officer role is a key position within Kent Libraries, Registration & Archives service, responsible for delivering exceptional customer service and ensuring the smooth operation of library services.
Key Responsibilities- Lead front-line teams in Kent's town centre and branch libraries, ensuring customer needs are met and day-to-day business is delivered to the highest standards.
- Supervise the delivery of library services, line manage staff, and deal with customer enquiries in a sensitive and accurate manner.
- Contribute to the registration aspect of the role, requiring a high level of accuracy and attention to detail.
- Develop and maintain strong relationships with customers, colleagues, and stakeholders, promoting a positive and inclusive service environment.
- Participate in training and professional development opportunities to enhance skills and knowledge, supporting career progression within Kent County Council.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work independently and as part of a team, with a flexible approach to working hours and locations.
- Good understanding of customer service principles and practices, with a commitment to delivering high-quality services.
- Basic IT skills and proficiency in using library management systems and other relevant software.
- Competitive salary and benefits package, including 27 days annual leave rising to 29 after 5 years, plus bank holidays.
- Local Government Pension Scheme and access to a wide range of health and wellbeing support.
- Opportunities for training and professional development, with a focus on career progression and employee growth.
- Access to the Kent Rewards scheme, offering discounts and cashback from hundreds of companies.
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom aira Full timeTransforming the Future of EnergyAira is a pioneering force in clean-energy solutions, and we're seeking a dedicated Customer Service Representative to join our team. As a key player in our Call Centre operations, you'll be responsible for handling customer inquiries, assisting with booking surveys and services, and providing exceptional customer...
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Customer Service Representative
4 weeks ago
Dartford, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Dartford, we're seeking highly motivated Customer Service Representatives to contribute to our dynamic team. Key responsibilities include engaging with customers, participating in operational workflows, and collaborating with colleagues to achieve goals.Key Requirements:High school diploma or equivalent.Previous experience in...
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Customer Service Representative
4 weeks ago
Dartford, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure seamless customer...
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Christmas Customer Service Representative
4 weeks ago
Dartford, Kent, United Kingdom RJ Talent Connect Full timeAre you looking for a new challenge this festive season? If you're feeling stuck in your current role or looking for a fresh opportunity, this could be the break you've been waiting for.This Christmas, RJ Talent Connect is seeking passionate individuals to provide exceptional customer service and represent leading brands through engaging face-to-face...
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Customer Service Representative
4 weeks ago
Dartford, Kent, United Kingdom St Leger Homes Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer service and support to customers via phone, email,...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom St Leger Homes Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer service and support to customers via phone, email,...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom beBee Professionals Full time £20,000 - £30,000beBee Professionals is seeking a Customer Service Representative to provide outstanding customer service and support the store's operations in Dartford, UK.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Dartford, UK.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Frasers Group. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our customers.Key ResponsibilitiesHandle incoming calls, process orders, and upsell products to enhance the customer...
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Customer Service Representative
2 weeks ago
Dartford, Kent, United Kingdom aira Full timeCreating a Sustainable Future for Our CustomersAira is a champion of next-generation home energy solutions, and we're seeking a dedicated and customer-focused call centre representative to join our team. You will be responsible for handling customer inquiries, assisting customers with booking surveys, services, and providing excellent customer service.Key...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom aira Full timeAbout UsAira is a next-generation home energy champion. We're passionate about creating smart, sustainable homes that make a positive impact in the world.About the RoleWe're seeking a dedicated and customer-focused call centre representative to join our team. As a Booking Agent, you'll be responsible for handling customer inquiries, assisting customers with...
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Sales and Customer Service Representative
4 weeks ago
Dartford, Kent, United Kingdom RJ Talent Connect Limited Full timeRole Overview:RJ Talent Connect Limited is seeking a Sales and Customer Service Representative to join their expanding teams. The ideal candidate will be enthusiastic, ambitious, and eager to develop their skills in a dynamic environment.Key Responsibilities:Participate in daily office meetings and training sessions to stay up-to-date on company goals and...
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Christmas Customer Service Representative
4 weeks ago
Dartford, Kent, United Kingdom RJ Talent Connect Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Assistant to join our team in Dartford this festive season. As a Customer Assistant, you will be responsible for providing exceptional customer service and representing leading brands through engaging face-to-face interactions.Your Key ResponsibilitiesDrive success by bringing on new...
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Christmas Customer Service Representative
4 weeks ago
Dartford, Kent, United Kingdom RJ Talent Connect Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Assistant to join our team in Dartford this festive season. As a Customer Assistant, you will be responsible for providing exceptional customer service and representing leading brands through engaging face-to-face interactions.Your Key ResponsibilitiesDrive success by bringing on new...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom RJ Talent Connect Full timeThis entry-level role offers exciting opportunities for growth and development with RJ Talent Connect. Our clients are a national award-winning offline sales and marketing organisation with a big expansion plan for the coming year. They are now looking for enthusiastic individuals to grow the team to achieve the next projects in the Dartford location.Key...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom aira Full timeAbout UsAira is a next-generation home energy champion, passionate about creating smart, sustainable homes and making a positive impact in the world.We are seeking a dedicated and customer-focused call centre representative to join our team. As a Booking Agent, you will be responsible for handling customer inquiries, assisting customers with booking surveys,...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom St Leger Homes Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Access Officer. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our customers.Key Responsibilities:Provide excellent customer service to internal and external...
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Customer Service Representative
1 week ago
Dartford, Kent, United Kingdom St Leger Homes Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Access Officer.The successful candidate will be responsible for providing exceptional customer service and supporting the wider team in delivering services to our customers.Main Responsibilities:Providing customer service and support via various...
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Customer Service Representative
3 weeks ago
Dartford, Kent, United Kingdom St Leger Homes Full time**Job Summary**We are seeking a highly skilled and motivated individual to join our team as a Customer Access Officer. The successful candidate will be responsible for providing exceptional customer service and administrative support to our customers.**Key Responsibilities**Provide excellent customer service and support to internal and external...