Strategic Client Growth Director

4 days ago

London, Greater London, United Kingdom Mintel Full time

Company Overview

Mintel is a leading market research company that provides insights and strategic guidance to businesses. Our team of experts works closely with clients to understand their needs and develop innovative solutions.

Job Summary

We are seeking a Strategic Client Growth Director to join our team. In this role, you will be responsible for managing client relationships, driving strategic initiatives, and fostering growth.

Responsibilities:

  • Leading Global Client Partnership:
  • Conduct thorough analyses to gain insights into client objectives, challenges, and market dynamics.
  • Develop and execute strategic plans to drive growth and maximize value in both our syndicated and consulting solutions for assigned global growth accounts.
  • Participate in industry events, conferences, and networking opportunities to expand client relationships and stay abreast of market trends.
  • Lead and advise on contract negotiations for both custom and syndicated projects globally, delegating out regional contract terms when necessary.
  • Assume ownership of revenue and margin targets for assigned global growth accounts, monitoring performance against targets, and implementing strategies to drive revenue growth and margin improvement.
  • Set global pricing strategies for client solutions based on market analysis and client value proposition.
  • Building and Managing a Long-Term Vision with the C-Suite:
  • Partner closely with senior-level client stakeholders to understand their strategy, evolving needs, and vision for the future and how Mintel can support this.
  • Network and create pathways to senior executives in insights, innovation, R&D, brand and marketing to increase the depth and breadth of Mintel's relationships.
  • Develop a strategic roadmap that outlines potential growth areas, emerging market opportunities, and innovative product concepts tailored to the client's strengths and market positioning.
  • Providing Innovative Perspective:
  • Accurately convey how Mintel's solutions can drive revenue growth, cost savings, efficiency improvements, and a competitive advantage to help the client realize their long-term vision.
  • Offer in-depth competitive analysis, identifying strengths, weaknesses, opportunities, and threats (SWOT) relative to key competitors.
  • Proactively identify potential challenges and risks in the client's market and provide innovative solutions to address them.
  • Maximize client investment in Mintel solutions through strategic guidance and value-added services.
  • Shaping our Internal Agenda:
  • Presentation insights and recommendations from clients to senior leadership teams to evaluate our needs for continuous improvement and identify opportunities.
  • Proactively gather client feedback and insights to inform product development and service enhancements.
  • Translate client strategies into actionable plans and initiatives for the internal client team.
  • Build and maintain relationships with procurement contacts within client organizations along with Mintel's procurement team to ensure smooth contract execution.

Benefits

This role offers a competitive salary range of $120,000 - $180,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Requirements

To be successful in this role, you will need:

  • A bachelor's degree in business or related field.
  • At least 5 years of experience in client management or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.

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