Customer Service Specialist
4 days ago
Job Summary:
We are seeking a highly skilled Customer Service Engineer to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide technical support and maintenance services to customers, ensuring their equipment is functioning optimally.
- Conduct site visits to diagnose and resolve technical issues, providing expert advice and guidance to customers.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Collaborate with internal teams to resolve complex technical issues and improve overall customer satisfaction.
Requirements:
- Minimum of 2 years' experience in a customer-facing technical role, preferably in a medical or high-tech environment.
- Strong technical knowledge and problem-solving skills, with the ability to troubleshoot complex issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
About Us:
We are a leading provider of medical equipment and services, with a strong commitment to customer satisfaction and excellence. Our team is passionate about delivering exceptional service and support to our customers, and we are seeking a like-minded individual to join our team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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