Technical Field Service Specialist
3 days ago
Technical Field Service Specialist
About the Job:We are seeking a skilled Technical Field Service Specialist to join our team at Pertemps Network Group. As a key member of our Customer Service Department, you will be responsible for providing technical support and services to our clients across various locations.
Key Responsibilities:- Perform a range of service interventions, including installation, commissioning, troubleshooting, and acceptance testing.
- Complete detailed service reports and submit expense claims promptly following each activity.
- Maintain clear and effective communication with line management regarding any technical issues encountered in the field.
- Support the Customer Services Technical Helpdesk by responding to customer emails and writing technical advice sheets when needed.
- A basic understanding of networking.
- Knowledge of computers, including both hardware and software applications.
- Previous experience in a field servicing environment, preferably in the marine sector.
- A full, valid driving license.
- A valid passport.
£55,000 - £65,000 per annum.
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