Scheduling Operations Manager

2 weeks ago


Leicester, Leicester, United Kingdom Yü Group Full time
About the Role

Yü Group is seeking an experienced Scheduling Operations Manager to join their team. This is a challenging opportunity for someone with strong analytical and leadership skills to drive sustainable and operational change within the company.

The successful candidate will be responsible for managing all aspects of scheduling, including field engineer rota management, capacity creation, and job scheduling. They will work closely with various departments and senior management to ensure that objectives are met and processes are followed.

Key responsibilities include:

  • Managing the field engineer rota to ensure engineers are 95% full on a daily basis with scheduled work.
  • Creating and managing capacity to meet business demands.
  • Ensuring jobs are scheduled correctly with relevant processes being followed.
  • Monitoring and amending schedules as required to ensure objectives are met.
  • Acting from initiative but according to procedure, identifying complex issues and escalating them as appropriate.
  • Taking responsibility for maintaining an appropriate level of knowledge and seeking assistance from line manager and/or colleagues when required.
  • Recording and capturing details that feed into management reports.

In return, Yü Group offers a competitive salary of £25,000 per annum, increasing to £27,500 upon completion of a successful probation period. Additional benefits include 24 days annual leave + bank holidays, holiday buy-up to 5 additional days, day off on birthday, employee assistance programme, annual salary review, learning and development opportunities, enhanced paternity, maternity and adoption policies, Yu made a difference Awards, 3 days additional annual leave if married/civil partnership etc., appointment allowance, long service recognition, refer a friend payment, company sick pay (subject to length of service), new modern facilities, death in service and critical illness cover, and many more.



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