Digital Community Manager

4 weeks ago


London, Greater London, United Kingdom Twine Full time

About Twine

We're a cutting-edge freelance ecosystem connecting top professionals worldwide. Our platform is trusted by industry leaders and innovative startups, making us the go-to solution for mission-critical projects.

Our Mission

At Twine, we understand companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavors.

About the Role

A leading healthcare and risk management solutions provider is seeking a Digital Community Manager to lead their global social media strategy. The focus will be on developing a community-first approach that prioritizes dialogue and engagement over broad broadcast methods.

Responsibilities

Develop a community-first social media strategy that prioritizes dialogue and engagement.

Lead the creation and curation of original, engaging content across platforms such as LinkedIn, X, Instagram, Facebook, and YouTube.

Collaborate cross-functionally with all departments to ensure social media is integrated into all customer touchpoints.

Regularly analyze social media metrics, focusing on engagement and interaction metrics as key performance indicators.

Requirements

Proven experience in developing and executing social media strategies that prioritize interaction.

Prior experience in a B2B social media role is essential.

Strong background in crafting compelling, narrative-driven content tailored to different platforms and audiences with a clear focus on creating conversations.

Familiarity with social media management tools and analytics platforms, ideally HubSpot experience.



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