Financial Services Collections Professional
2 weeks ago
Excellent Opportunity for a Financial Services Collections Professional
We are seeking an experienced Financial Services Collections Professional to join our team in Central London. This role offers a competitive salary of £14 per hour and provides the opportunity to work in a hybrid environment.
Key Responsibilities
- Manage a portfolio of clients, working to targets set by the Collections Manager to recover outstanding debt.
- Contact debtors on the ledger to arrange payment plans and resolve queries.
- Reconcile accounts and establish fee liability.
- Investigate and resolve internal and external queries from debtors.
- Liaise with Business Partners to ensure effective communication and resolution.
- Report on debt on the ledger and accounts with the external debt collection agency.
- Perform ad-hoc tasks as required.
Your Requirements
- You will possess strong communication skills, both verbal and written, with the ability to negotiate and resolve conflicts.
- Able to work in a team and independently, prioritizing workload and meeting deadlines.
- Strong IT skills, customer relationship skills, and attention to detail are essential for this role.
Our Company Culture
We value teamwork, innovation, and continuous learning. If you are a motivated and results-driven individual looking for a new challenge, please apply for this exciting opportunity.
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