Field Service Specialist

23 hours ago


Northampton, Northamptonshire, United Kingdom CV Library Full time

Coffee Field Service Engineer

Location: Northampton

Salary: Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits.

This is an exciting opportunity to join a leading company within the coffee industry as we are seeking a Coffee Field Service Engineer for Northampton and the surrounding area.

Key Responsibilities:

  1. Carry out a range of tasks from fault finding to diagnosis and ensure all equipment is left in good working order.
  2. All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
  3. Work proactively with the central call centre, keeping them updated so waiting customers are kept informed.
  4. Adhere to Health and Safety procedures, undertaking risk assessments to ensure it is safe to work and bring any risks to the attention of management.
  5. Complete online job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises.

About You:

  • A confident individual with a passion for customer service.
  • Excellent understanding of coffee quality and associated equipment.
  • Demonstrates strong problem-solving skills with an electrical mechanical background.
  • Computer literate with a clean driving licence.
  • Self-motivated with a flexible approach to work, location and hours.

The successful candidate will have excellent communication and interpersonal skills and be able to work effectively in a fast-paced environment.



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