Field Service Specialist
23 hours ago
Coffee Field Service Engineer
Location: Northampton
Salary: Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits.
This is an exciting opportunity to join a leading company within the coffee industry as we are seeking a Coffee Field Service Engineer for Northampton and the surrounding area.
Key Responsibilities:
- Carry out a range of tasks from fault finding to diagnosis and ensure all equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, keeping them updated so waiting customers are kept informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure it is safe to work and bring any risks to the attention of management.
- Complete online job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises.
About You:
- A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem-solving skills with an electrical mechanical background.
- Computer literate with a clean driving licence.
- Self-motivated with a flexible approach to work, location and hours.
The successful candidate will have excellent communication and interpersonal skills and be able to work effectively in a fast-paced environment.
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