City Centre Engagement Officer

3 weeks ago


Doncaster, Doncaster, United Kingdom Doncaster City Council Full time
City Centre Engagement Officer

We are seeking a highly motivated and enthusiastic individual to join our team as a City Centre Engagement Officer. As a key member of our community team, you will play a vital role in engaging with residents, businesses, and stakeholders to build confidence and capacity in our city centre.

Key Responsibilities:

  • Provide highly visible public engagement, support, reassurance, information, advice, and guidance to city centre users, residents, and businesses.
  • Gather information, intelligence, and provide support to partners to support early intervention, prevention, enforcement, and compliance within the city centre.
  • Identify, plan, deliver, and/or advise on day-to-day problem-solving in the city centre focused on prevention and early intervention to seek a timely resolution.
  • Work with partners to provide a visible presence and effective responses to address anti-social, unseemly, and criminal behaviours in the city centre, making effective use of civil and criminal legislation with the aim of raising community safety and environmental standards in the city centre.
  • Play a central role in the integrated city centre management to inform and shape the work of other services and partners.
  • Provide support for the planning and delivery of city centre events and/or events linked to civil emergencies.

Requirements:

  • English Fluency Duty Under The Immigration Act 2016: As you are applying for a customer-facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English.
  • Ability to work with children/adults and therefore if successful, you will be required to apply for a Disclosure and Barring Service check at an enhanced level.

About Doncaster City Council:

Doncaster City Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people, and adults and expect all staff to share these commitments.

City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job, and make reasonable adjustments as required.



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