IT Support Specialist

3 weeks ago


Saffron Walden, United Kingdom Baltic Apprenticeships Full time

About Baltic Apprenticeships

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We offer a unique opportunity for driven individuals to work alongside seasoned IT professionals, gaining valuable skills in systems management, technical support, and IT infrastructure.

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Job Description:

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  • Work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team.
  • Use the telephone to answer incoming support calls.
  • Repair hardware and resolve issues in office 365.
  • Provide support remotely and configure new devices.
  • Involve in password resets and anti-virus configuration.
  • Install and monitor networks, and repair laptops and computers.
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About You

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  • You must have the right to work in the UK and valid residency status to apply for this apprenticeship.
  • Desired skills and qualities include ability to work well in a team environment, general passion and interest in IT, good problem-solving skills, excellent customer service skills, driven to succeed, and good time management skills.
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Benefits

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  • You will receive a competitive salary of £13,000 per annum.
  • Monday to Friday, 37.5 hours per week.
  • Hybrid working.
  • 1 day at home.
  • 25 days annual leave plus bank holidays.
  • Social events.
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Next Steps

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  • Send us your application today.
  • Our recruitment team will guide you through the next steps, including an informal chat and a formal interview if shortlisted.


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