Customer Service Representative

1 week ago


Aylesbury, Buckinghamshire, United Kingdom NRS Healthcare Full time

About the Role

We are seeking a highly motivated Customer Service Advisor to join our team at NRS Healthcare on a 12 month fixed term basis. As a key member of our Community Service Centre in Aylesbury, you will play a pivotal role in delivering exceptional customer service to our service users and stakeholders.

Key Responsibilities

  • Provide excellent customer service to service users and stakeholders via phone, email, and face-to-face interactions
  • Liaise with Community Equipment Technicians to ensure smooth service delivery
  • Assist with arranging deliveries and collections of equipment
  • Resolve customer issues in a timely and efficient manner

Requirements

  • Strong computer skills and previous experience in customer service roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • Competitive salary and benefits package
  • Full training and development opportunities
  • Opportunity to work for a leading provider of community equipment services


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