Leading Library Team Member
1 week ago
We are looking for a highly skilled and experienced Senior Library Assistant to join our team at West Sussex County Council. The successful candidate will be responsible for providing an excellent customer-facing library service, supervising and supporting Library Assistants and volunteers, and ensuring that they deliver a high standard of service to our customers.
About the Role:- This is a full-time position requiring 37 hours per week, working a shift pattern from Monday to Saturday.
- The successful candidate will need to work flexibly, managing multiple tasks and priorities while maintaining a high level of customer service.
The ideal candidate will have experience in a similar role, excellent communication skills, and the ability to work independently and as part of a team. They will also be able to provide information accurately and signpost to other services where necessary.
Key Responsibilities:- To supervise and support Library Assistants and volunteers, ensuring that they deliver a high standard of service to our customers.
- To provide an excellent customer-facing library service, including delivering a high-quality enquiry service.
- To manage multiple tasks and priorities, working flexibly to meet the needs of the library and its customers.
- To maintain accurate records and reports, using data to inform decision-making and improve services.
- Degree-level qualification or equivalent experience in a relevant field (e.g. library management, education, or social sciences).
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and partners.
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
- Strong organizational and time management skills, with attention to detail and accuracy.
The salary for this position is £25,584-£25,992 per annum, plus benefits including 25 days annual leave (rising to 28 days after 5 years' service), a local government pension scheme, and access to hundreds of discounts through our Rewards and Benefits page.
Why Work for Us:West Sussex County Council is a dynamic and supportive employer, offering a range of benefits and opportunities for professional development. Our libraries are at the heart of our communities, providing access to information, education, and entertainment for all ages. We are proud to be a diverse and inclusive organization, committed to making a positive impact on the lives of our residents.
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