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Retail Operations Leader

1 month ago

Eastleigh, Hampshire, United Kingdom ENGINEERINGUK Full time
Convenience Store Management Opportunity

About the role:

  • We are seeking a skilled Retail Operations Leader to manage our Convenience Store in Eastleigh, delivering exceptional customer service and driving sales growth.

Your responsibilities will include:

  1. Recruiting, training, and developing a high-performing team, ensuring they possess the skills to deliver outstanding customer experiences and drive business results.
  2. Coaching your team to provide expert product knowledge, build brand loyalty, and meet customer needs.
  3. Leading your team in driving trade activity, utilizing expertise to grow sales and maximize profit.
  4. Developing store managers' skills to deliver and sustain operational plans, focusing on customer-centric activities and efficient use of resources.
  5. Building strong relationships with customers, colleagues, and stakeholders, fostering a positive and inclusive store environment.
  6. Embodying energy and resilience to overcome challenges, making informed decisions, and taking swift action to benefit customers and colleagues.
  7. Maintaining awareness of competitors' actions and identifying opportunities to innovate and improve the store experience.

What's in it for you:

  • A competitive salary of £30,000 - £40,000 per annum, depending on experience.
  • The opportunity to work flexible hours from day one.
  • Discounts and benefits, including 10% off and 15% at pay day weekends, plus an award-winning pension scheme.
  • Access to exclusive colleague networks and opportunities for career development.
  • A comprehensive uniform and policies supporting your well-being.

About us:

As a leading retailer, we aim to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities, and planet a little better every day.' We strive to be responsible and sustainable, creating a welcoming environment for all.