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Quality Assurance Assistant

2 months ago

Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

About the Role

We are seeking a highly skilled Quality Assurance Assistant to join our Risk & Assurance team at Plymouth Community Homes. As a key member of our team, you will play a crucial role in supporting the coordination and delivery of internal audit reviews on documented procedures within our management systems.

Key Responsibilities

  • Ensure that our management systems are operating effectively and efficiently in delivering operational needs across the organization.
  • Support the retention of existing organizational accreditations and progress the delivery of new ones.
  • Follow up on audit actions and recommendations to support continuous improvement and excellence in service delivery.
  • Collate information for inclusion in management and committee reporting.
  • Draft audit reports and support the development and capturing of new procedures when required.

Requirements

  • Proven experience in a quality assurance or internal audit role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of quality management systems and standards.

About Plymouth Community Homes

We are a leading social housing association, providing high-quality, affordable homes to rent and buy. Our mission is to deliver excellent customer service and to make a positive impact on the communities we serve.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our customers.