Customer Service Manager
7 days ago
We are seeking a highly skilled Customer Service Manager to join our team at Path Recruitment. As a key member of our team, you will be responsible for managing a small team of hire controllers, overseeing equipment sales and hires, and ensuring seamless customer service.
Key Responsibilities:
- Manage a team of hire controllers to ensure efficient equipment sales and hires
- Oversee customer site enquiries and emails, arranging on and off hire of machinery
- Cover for the manager and senior team to ensure all tasks and functions run smoothly
- Chase up quotes and enquiries to maximize business opportunities
Requirements:
- Previous experience in office management, supervision, or a similar role
- Knowledge of the hire industry, including heavy plant, accommodation hire, vehicle hire, and more
- Strong communication and leadership skills
What We Offer:
- A friendly working environment with opportunities for career progression
- A competitive salary and bonus scheme
- A range of benefits, including pension scheme, healthcare scheme, and more
About Us:
Path Recruitment is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are passionate about helping individuals find their dream job and supporting businesses in finding the best talent.
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