Insurance Claims Specialist
5 days ago
We are seeking an experienced Domestic Loss Adjuster to join our team at Aviva. As a key member of our Technical Claims function, you will be responsible for handling complex domestic claims from instruction to completion.
Key Responsibilities:- Provide a customer-focused and cost-effective service by handling household and residential commercial claims.
- Responsible for managing claims cradle to grave with an intense focus on customer satisfaction and service.
- Work closely with customers, colleagues, and other stakeholders to resolve claims efficiently and effectively.
- Develop and maintain a deep understanding of technical insurance principles, including subrogation, underwriting practices, and ABI report writing.
- Stay up-to-date with building practices and regulations in relation to property reinstatements and tendering processes.
- Proven track record of handling high-value and complex domestic claims.
- Deep knowledge of technical insurance principles and experience of subrogation, underwriting practices, and full ABI report writing.
- Understanding of building practices and regulations in relation to property reinstatements and tendering processes.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and other stakeholders.
- Salary based on experience, plus an excellent benefits package.
- Bonus opportunity dependent on performance and Aviva's results.
- Company car and generous pension scheme.
- 29 days' holiday plus bank holidays, with the option to buy or sell up to 5 days.
- Discounts on Aviva products and other retailer discounts.
- Opportunity to participate in our Matching Share Plan and Save As You Earn scheme.
- Brilliantly supportive policies, including parental and carer's leave.
- Flexible benefits to suit you, including sustainability options.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you have a disclosed disability, please let us know so we can discuss reasonable adjustments.
Aviva is a smart working company, with most of our people spending around 50% of their time in our offices every week. We combine the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva, please visit our website.
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