Event Day Concession Team Lead

4 weeks ago


Coventry, Coventry, United Kingdom Frasers Group Full time

Job Overview:

An exciting opportunity has arisen for a Concession Team Lead to join our team on a casual basis. As a key member of our events team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Manage the concession outlet, ensuring that all aspects of the service are delivered to a high standard.
  • Lead and motivate a team of concession staff, providing guidance and support to ensure they are equipped to deliver excellent customer service.
  • Ensure that all concession areas are clean and well-maintained, adhering to health and safety standards.
  • Monitor and manage cash handling and profit control measures within the concession unit.
  • Work collaboratively with other departments to ensure that guests have the best possible experience.

Requirements:

  • Previous experience in a similar role, preferably in a fast-paced environment.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Ability to work independently and as part of a team, with a flexible approach to work.
  • Knowledge of licensing law and health and safety procedures.
  • Ability to work in a fast-paced environment, with a high level of attention to detail.

We are looking for someone who:

  • Is reliable and able to work a variety of shifts, including evenings and weekends.
  • Has a passion for delivering exceptional customer service and ensuring a seamless experience for our guests.
  • Is able to work independently and as part of a team, with a flexible approach to work.
  • Has a high level of energy and enthusiasm, with a positive attitude and a can-do approach.

What we offer:

  • A competitive hourly rate.
  • The opportunity to work in a fast-paced and dynamic environment.
  • Training and development opportunities to help you grow and succeed in your role.

Apply now:



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