Fiduciary Technician

4 weeks ago

Witham, Essex, United Kingdom GB001 Marsh Ltd Full time

Job Summary:

GB001 Marsh Ltd is seeking a highly skilled Fiduciary Technician to join our Client Support Services department. This is a hybrid role, offering the opportunity to work from home for 3 days and in our office in Witham for the remaining 2 days.

Key Responsibilities:

  • Secure agreement and settlement of balances with clients or markets.
  • Handle and allocate payments and receipts for clients, including unique lines of business, program structures, and reinsurance reporting requirements.
  • Work with Reinsurance professionals across Witham and London to gain significant experience of working within a technical capacity for a Broker.
  • Apply your experience and further development within a role that's truly progressive.
  • Be part of a global business that works with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk.

What You Will Be Rewarded With:

  • Competitive Benefits Package including 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and a range of flexible benefits.
  • Generous Family Leave including 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave, and shared parental leave options.
  • Free Parking available a short walk from our Witham office.
  • Support with study towards CII qualifications and opportunities to help you learn and progress in your career.

Requirements:

  • Take responsibility for your own workload, including where necessary definition of cases and associated issues.
  • Work with a high degree of autonomy in relation to more routine aspects, liaising effectively with senior colleagues where guidance or escalation is required.
  • Partner with Operations Specialists to support with root cause analysis and develop improved process, protocols, and behaviours to improve outcomes in the future.
  • Utilise knowledge of processing of premiums and/or loss transactions and associated cash follow up, plus the application and disbursement of funds due.
  • Liaise effectively with Client Service Support and Guy Carpenter client-facing colleagues where necessary to ensure a coordinated approach is taken.
  • Develop and maintain clear working papers supporting investigative work undertaken and/or methodologies used to support conclusions or proposals to senior management.
  • Support wider CSS activities where required, including but not limited to quarter review of potential financial exposures, delivery of key performance targets, or other significant business objectives.
  • Duties to support client base include transactional processing, follow up, and securing reinsurance recoveries, collateral, and timely and accurate system entry of all assigned client activity.

Requirements:

  • Knowledge of currency transactions and Re/insurance concepts and principles, laws, and regulatory requirements.
  • Track record of successful client account management, relationship management, engagement, and development.
  • Successful management of workload; able to manage expectations of all clients and stakeholders.
  • Data management and analytical skills.
  • A strong client focus and good at problem-solving to reconcile and unravel payment queries.

Desirable Skills:

  • Experience of Insurance or Reinsurance accounting and settlement activities.
  • Knowledge of Bureau markets.
  • Exposure to working with currencies.
  • Having provided guidance by mentoring and/or training colleagues.

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