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Master Data Specialist

2 months ago

Sale, Trafford, United Kingdom Stericycle Full time
About the Role

Stericycle is a leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment.

We are seeking a highly skilled Master Data Specialist to join our team. As a Master Data Specialist, you will be responsible for ensuring the accuracy and integrity of customer account data within our SAP operating system.

Key Responsibilities
  • Liaise with local and national teams to deliver accurate account changes and updates.
  • Responsible for the timely entry and upload of new locations on a daily basis in SAP.
  • Responsible for all data integrity and input accuracy.
  • Accountable for accurately updating account data and ensuring that quality checks have been used to maintain data integrity.
  • Identify duplicate locations and liaise with the field to clarify accuracy.
  • Responsible for ensuring CSA completion to company standards to permit effective client set up and minimize master data issues leading to residual invoice/service issues.
  • Liaise directly with Customer Services CCAs and Sales to clarify and ensure data accuracy and ensure company standard maintenance.
  • Form an effective communication structure and liaise directly with operations in terms of routing input and welcome letter generation.
  • Periodic auditing to ensure master data integrity.
  • On-going housekeeping and data cleansing to guarantee all accounts are consistently accurate.
  • Liaise with other Support Centre departments to maintain centralized data elements.
  • Daily management of clearing any failed bdoc's and Ibase errors.
  • Manage/clear the VFX3 report.
  • Run the 'invoices not on invoice list' report and correct as necessary.
Requirements
  • University/college education or equivalent experience.
  • Previous experience in customer service and in data input/management.
  • Proficient in MS Office products and expert in use of MS Excel.
  • Proficient in MS Visio.
  • Proficient with computer systems to maintain a current database of accounts.
  • SAP experience is of great value.
  • Able to read, analyze and interpret client contracts and other documents related to contract administration.
  • Strong organizational and interpersonal skills.
  • Excellent business communication skills required.
  • Excellent collaboration skills required.
  • Excellent follow-up skills are essential for timely, consistent follow-up with outstanding accounts.
  • Maintain a high level of professionalism while working with clients.
  • Must be accountable and be able to work with minimal supervision.
  • Excellent customer service skills.
  • Temperament to work in a multi-task, fast-paced, deadline-oriented environment, with a proven record of success.
  • Willing to work in a team environment.
  • Must be accountable and be able to work with minimal supervision.
  • Results oriented.
  • Detail oriented.
Benefits
  • Contributory Pension Scheme
  • Life Insurance
  • Cycle to Work Scheme
  • Access to SteriCares, our employee support fund
  • Stericycle University – Our online library of self-development & learning
  • Annual performance related pay review.
  • Referral Scheme (Earn by introducing people in your network to the Stericycle family)
  • Flu voucher
  • Eye Test voucher
  • And more...