Bar and Waiting Staff Member

3 days ago

Exeter, Devon, United Kingdom Marstons PLC Full time

We're looking for talented individuals to join our Bar and Waiting team at Marston's. As a key member of our front of house team, you'll be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities:
  • Be the Face of Marston's: Welcome guests with a smile and provide a warm and friendly service throughout their visit.
  • Create a Vibrant Atmosphere: Help to maintain a lively and welcoming environment that makes our guests feel at home.
  • Upsell and Promote: Be knowledgeable about our menu and drinks, and use your passion to promote our fantastic food and beverages.
  • Provide Brilliant Customer Service: Be passionate about delivering exceptional service and ensuring our guests have an amazing experience.
  • Support the Team: Be flexible and willing to support your colleagues wherever needed, ensuring we deliver a seamless service.
  • Develop Your Skills: Gain valuable skills and experience in people, marketing, and operational management, while getting paid for it.

We're a family-friendly company that values our people above all else. We offer a range of benefits, including:

  • 20% Off at Our Pubs and Restaurants: Enjoy discounts on food and drinks at all our locations.
  • Reliable Hours Contract: Get the security you deserve with a reliable hours contract.
  • Meal Deal Option: Refuel at work with our £4.50 meal deal option, including popular menu dishes and a drink.
  • Flexible Hours: Work around your family or higher education commitments with flexible and part-time hours.
  • Marston's Rewards: Enjoy online discounts and cashback at popular retailers through our rewards platform.
  • Training and Apprenticeships: Access our innovative training and apprenticeship programs to build your career and progress.
  • Licensed Trade Charity: Get access to financial, mental, and emotional well-being support through our charity partner.

We're excited to see what we can achieve together at Marston's. If you're passionate about delivering exceptional customer service and creating a welcoming atmosphere, we'd love to hear from you.

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