Senior Merchandising Manager
2 months ago
Job Summary:
Zapp, a leading digital-first, premium convenience retailer, is seeking a dynamic Senior Merchandising Manager to lead and build out our merchandising team. This role will be responsible for enhancing our product range, ensuring our platform remains the go-to destination for luxury convenience retail.
Key Responsibilities:
- Product Content Development: Create and maintain engaging product content on the Zapp app and website, showcasing our premium convenience proposition.
- Merchandising Strategies: Work closely with the Category and Marketing teams to plan and develop merchandising strategies, such as iconic collections, to drive sales and profitability.
- Feature Development: Develop features on the online platform and app in close collaboration with the product and technology teams, ensuring seamless user experience.
- Market Analysis: Analyse sales data, customer behaviours, reactions, insights, and market trends to anticipate customer needs and inform merchandising decisions.
- Catalogue Management: Define, set up, analyse, and report on the performance of the catalogue, ensuring optimal product offerings.
- Long-term Development: Devise long-term development strategies for product categories, driving sustainable growth and revenue.
- Data-Driven Decision Making: Approach decisions in a data-driven, strategic manner to optimise the catalogue offering and drive business results.
- Collaboration: Liaise with the marketing teams to determine competitive pricing and promotional activities of product categories, ensuring alignment with business objectives.
- Operational Excellence: Collaborate with procurement to ensure operational excellence and efficient product sourcing.
- Revenue Growth: Assume responsibility for revenue, margin, and a great perceived catalogue, driving business growth and profitability.
Requirements:
- 3-5 years of experience in a similar role in e-Commerce or digital merchandising.
- Proven track record of creating successful merchandising strategies and managing product assortments.
- A passion for customer experience, with a proven ability to translate customer needs into business strategy.
- Excellent organisational skills and attention to detail.
- Strong analytical skills, including excellent knowledge of Google Workspace, particularly Looker.
- A 'fly high & dive deep' mindset, strategic and hands-on at the same time.
Benefits:
- Enjoy 25 days holiday per year, plus bank holidays.
- Private Health Insurance.
- Perkbox.
- Extended sick pay and maternity/paternity leave pay.
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