Retail Team Lead

5 days ago


Croydon, Greater London, United Kingdom Aveda Full time
Aveda - Counter Lead Role

At Aveda, we are seeking a highly skilled and motivated Counter Lead to join our team. This is an exciting opportunity to lead, coach and develop our sales associates to achieve all sales, customer service and operational targets.

About the Role:

We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. The successful candidate will have proven leadership, coaching and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
  • To provide inspirational, authentic and personalized customer service
  • To lead a team to achieve sales and customer service targets
  • To create and execute in-store events
  • To work retail hours including days, nights, weekends and special events in a fast-paced work environment
Requirements:
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events

Estimated Salary: £28,000 - £35,000 per annum

We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you.



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