Sales Associate
4 weeks ago
About Reiss
We're a leading luxury brand with a passion for premium products and exceptional customer service. Our continued success is built on our commitment to quality, sustainability, and timeless elegance.
The Role
We're seeking a Sales Associate to join our team in Fenwicks, Tunbridge Wells. As a key member of our retail team, you'll be responsible for delivering a premium customer experience, providing in-depth knowledge of our brand and products, and supporting our management team to achieve sales and operational goals.
Key Responsibilities
- Deliver exceptional customer service and provide tailored solutions to meet customer needs
- Develop and maintain in-depth knowledge of our brand, products, and services
- Communicate effectively with customers, team members, and management to achieve sales and operational goals
- Maintain visual standards and ensure a high-quality store environment
- Act as a Reiss Brand Ambassador, promoting our values and products to customers
What We're Looking For
- A passion for premium or luxury products and a commitment to delivering exceptional customer service
- Previous experience in a customer-facing environment, preferably in retail or luxury sales
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment
- Flexibility and adaptability, with a willingness to learn and develop new skills
What We Offer
- Seasonal business wear allowance and generous employee discount
- Rewarding commission structure and opportunities for career development
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Family-friendly policies, including enhanced parental pay and 23 days annual leave (increasing to 25 days after 2 years' service)
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