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Hospitality Leader for a BBQ Pioneer

1 month ago

Wilmslow, Cheshire East, United Kingdom Hickory's Smokehouse Full time

About Hickory's Smokehouse


Hickory's Smokehouse is a renowned BBQ destination where hospitality meets delicious food. Our team is passionate about delivering an exceptional guest experience in a welcoming and friendly environment.



Salary and Benefits

  • A competitive salary of up to £37,000 per year
  • A generous 25% discount on meals at all our restaurants, increasing to 50% after loyal service
  • Superb training and progression opportunities through The Hickory's Academy
  • Qualification opportunities up to A-Level and Degree equivalent
  • FREE BBQ/team food and authentic sodas while on shift
  • Christmas Day off work every year
  • Paid occasion days off (Wedding Day, Kid's first day at school, Moving into your first house, and more)
  • The Red Zone – Our pledge to work-life balance
  • Up to £500 refer a friend scheme
  • Chance to 'give a bit back' by joining our fundraising activities for Cash for Kids
  • Wellbeing Champions in each restaurant to support you
  • 24-hour access to our wellness programme


About the Role

As a key member of our team, you will be responsible for supporting our restaurants, inspiring teams to deliver exceptional guest experiences, and embodying the 5-star standards in everything you do. You will work closely with the Area Support team and restaurant management to innovate and drive business growth.



Key Responsibilities

  • Run great shifts and adapt your style to each restaurant
  • Regularly review guest feedback to improve our service and guest journey
  • Be an invaluable support for new restaurant openings
  • Understand each restaurant's unique operational, health and safety, and cultural makeup
  • Treat every restaurant as if it were your own, showing true passion and ownership