Technical Support Specialist
2 weeks ago
About the Role:
As a skilled Administrative professional, you will provide top-notch support to our internal teams and external customers. Your role will involve assisting the Customer Service team with customer inquiries, while working closely with the warehouse and courier services.
Key Responsibilities:
- Assist Customer Service team with customer enquiries and respond to customer queries
- Collaborate with the warehouse and courier services to ensure seamless delivery of services
- Proofread content for web pages, descriptions, and meta descriptions
- Respond to Trust Pilot reviews and escalate any issues to the Customer Service Team Leader
- Perform ad-hoc tasks, including creating lists in Excel to support marketing teams with translations
- Assist the Web team with various administrative tasks
- Use Photoshop to resize images for web content
About You:
You will need to possess excellent communication skills, with the ability to work effectively in a team environment. A strong attention to detail and ability to multitask are essential for this role. Proficiency in using Photoshop and Excel is also required.
Working for Office Angels:
Office Angels is an equal opportunities employer and acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
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